Complete Senior Health (https://www.completeseniorhealth.com) "we", "us", or "our") operates https://www.completeseniorhealth.com and any other website that links to this Privacy Policy (collectively, the "Site"). We collect personal information in order to offer insurance coverage options. Personal information we collect via our services, products, features, technologies, and content offered through the Site or by contacting our customer service or otherwise interacting with us (the "Services") is subject to this Privacy Policy.
By using any Services, including the Site, you accept this Privacy Policy and agree to the collection and use of your personal information in accordance with this Privacy Policy. This Privacy Policy does not alter the terms of any other agreement that you may have with us. This Privacy Policy is directed to customers, business contacts and other users of https://www.completeseniorhealth.com's Services, and does not apply to https://www.completeseniorhealth.com employees, prospective employees or subcontractors, except to the extent they also come within one of the prior categories of individuals as well.
We use the term "personal information" in this Privacy Policy to describe information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, household, or device. We do not consider personal information to include information that has been aggregated and/or otherwise de-identified such that it does not identify a specific individual, household or device.
We generally collect Personal Information in two ways: 1) information you provide to us, and 2) information we collect automatically, as described further below.
Information You Provide to Us
We collect your name, email address, phone number, state and zip code when you request a quote through the Site or use the "Contact" feature on the Site for purposes of obtaining insurance coverage. We may collect some or all of the same information if you speak to or otherwise interact with (e.g., by email or text) with one of our customer service representatives. In order to match you with available insurance options, we may further collect your full address, birth date, social security number, Medicare/Medicaid coverage status, and names of your dependents. We do not collect payment card or bank account information; any payments for insurance are made directly to the insurance carrier. It is not necessary to disclose personal medical information to seek insurance coverage and we do not intend to collect or retain any such information that you may bring to our attention.
Information from Third Parties
We may also obtain personal information about you from third parties, including service providers and lead sellers. This information may include name, address/location (state and/or zip code), email address, phone number, gender, birth date, Medicare/Medicaid coverage status, IP address, and/or lead identification number.
Automatic Collection
Whenever you interact with the Site, we, as well as our service providers, may use assorted technologies, such as cookies and other technologies, that automatically or passively collect data about how the Site is being accessed and used. This data may include browser type, unique number assigned to identify the device, operating system, application version used to access the Site, click path taken through the Site, your use of features or applications within the Site, and other usage information ("Use Data"). This information helps us manage, improve and customize our Services, including the Site's features and functionality, and may be used to identify you like personal information.
We use the personal information we collect for the following purposes:
We may share your personal information with the following categories of third parties:
You have the following rights and choices regarding your personal information:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
We do not sell personal information to third parties. To exercise your California privacy rights, please contact us at privacy@completeseniorhealth.com.
Nevada residents have the right to opt out of the sale of certain personal information. We do not sell your personal information as defined under Nevada law. If you are a Nevada resident and would like more information about your rights, please contact us at privacy@completeseniorhealth.com.
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purposes for which it is used.
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place.
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our data practices, or if you would like to exercise your privacy rights, please contact us at:
Complete Senior Health LLC
12632 SE 39TH CT
MILWAUKIE, OR 97222
Email: privacy@completeseniorhealth.com
Phone: 1-866-874-3633
Last Updated: March 30th, 2021